This Privacy Policy explains how Local Vista handles personal data in connection with its website, booking enquiries, and guided culinary and market tours. It applies to information processed for consultation requests, route planning, dietary coordination, payment handling, and related communications.
We use personal data to respond to enquiries, assess date and group requests, collect dietary information, confirm venue availability, plan routes and tastings, arrange booking payment, manage meeting-point check-in, deliver guided tasting walks, communicate with guests, maintain records, improve website performance, and meet legal, accounting, and security obligations.
We may share data with service providers that support website hosting, communications, payment processing, record management, or other operational functions. Where a tour requires coordination with venues or tasting locations, we may share limited booking details and dietary information needed to arrange the experience, subject to the restrictions in this policy.
We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or similar legal processes. We may also share information to protect our rights, users, staff, or the security of our services.
We may collect identification details, contact details, booking information, group size, preferred dates, dietary information, meeting-point details, payment-related records, communication content, and limited technical data such as device and usage information. Where a private culinary route is requested, we may also process route preferences and information needed to confirm venue availability, tastings, and guide language.
We receive personal data when you submit a consultation request, communicate by email or phone, make a booking, provide dietary or route preferences, or check in for a tour. We also generate certain records through our website, booking workflow, payment handling, and communication logs.
Our website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser controls and, where available, through site-level preference tools. If you disable some cookies, parts of the website may not function as intended, including booking-related features and basic analytics.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing relies on consent.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for enough information to confirm your identity and locate the relevant records before responding.
Booking, payment, and communication records are retained for the period needed to manage the tour relationship, resolve queries, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or de-identify it where practical.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.
